FAQS
What's a Mercedes Android Box decoder?
The Mercedes Android Box is a device that adds carplay, Android auto, and full Android without replacing the factory screen, upgrading the Mercedes factory vehicle system to a more advanced system that allows for additional features such as downloading apps from the Google Play store, streaming services such as YouTube, Netflix, and Hulu, and internet access via a 4G SIM card.
Which Mercedes models are compatible with the Mercedes Android Box decoder?
The Mercedes Android Box decoder works with any 2019 onwards model equipped with a screen from the factory. This includes a range of Mercedes models;Please refer to the product page for specific models
Will the Mercedes Android Box decoder work with an iPhone or Android phone?
Yes, the Mercedes Android Box decoder is compatible with both Android and iPhone devices.
How to install Mercedes Android Box decoder in car?
The Mercedes Android Box is designed to be easy to install with the original car cable docking. Simply connect the device cable to the car’s built-in cable to make the connection.
Does the Mercedes Android Box decoder require a separate internet connection?
Mercedes Android Box decoder supports internet access via 4G SIM card, WiFi.
Can I download the app directly on the Mercedes Android Box decoder?
Yes, with the help of Mercedes Android Box decoder for Android, you can download the app directly from the Google Play store.
What storage space is available for the Mercedes Android Box decoder?
The Mercedes Android Box decoder comes with 128GB of built-in storage and 8GB of RAM.
Does Mercedes Android Box decoder support navigation apps?
Yes, the Mercedes Android Box decoder supports navigation apps and comes preloaded with GPS. It also has a smart split-screen feature that lets you watch videos while navigating.
How to control Mercedes Android Box decoder?
You can control the Mercedes Android Box decoder using the vehicle’s original touch functions, controllers or buttons.
What are the technical specifications of the Mercedes Android Box decoder system?
The Mercedes Android Box Decoder is powered by a customized Android system with Qualcomm SC 668 8-core processor at 2.0 GHz, supports 4G GSM bands and comes with Bluetooth V5.0.
Is the Mercedes Android Box decoder certified?
Yes, the Mercedes Android Box decoder is certified and tested and holds CE, FCC and RoHS approvals.
What are the main features of the Mercedes Android screen?
The Android Screen for BMW comes with a Qualcomm Snapdragon 662 processor, 8 GB RAM, 256 GB ROM, and runs on Android 13. It features a 10.25 or 12.3-inch touch screen with a super HD resolution of 1920×720 pixels. It offers wireless and wired CarPlay and Android Auto, supports original and aftermarket cameras, has built-in WiFi and Bluetooth 5.0, and can accommodate a 4G SIM card for network connectivity.
Is the Android screen compatible with my Mercedes?
Android screen compatibility depends on the specific model and year of your Mercedes vehicle. Please check compatibility with your vehicle’s system and screen size before purchasing.
Can I use my factory-installed reverse camera with this screen?
Yes, the Android screen can decode the original car camera to display it on the new screen. If your car does not have an OEM factory camera or you want to upgrade, you can also install an aftermarket AHD reversing camera.
Does the Android Screen support split-screen functionality?
Yes, it supports split-screen functionality, allowing two functions to work simultaneously. However, note that some third-party apps may not support this feature due to conflicts.
Will installing the Android Screen affect my car's warranty?
The Android Screen is designed not to damage the OEM harness, so it should not affect your vehicle’s warranty. However, it’s always a good idea to check with your dealer or manufacturer to confirm.
What kind of navigation apps can I use with this screen?
You can use any GPS navigation software that is compatible with Android OS, such as Sygic, IGO, Navitel, Waze, and Google Maps.
Can I connect my phone to the Android Screen for music and calls?
Yes, the screen has Qualcomm Bluetooth 5.0 for hands-free calling and music streaming. You can stream music from apps like Spotify and Pandora with high fidelity quality.
What are my options if I want to use a SIM card for connectivity but am in North America or Japan?
The 4G chip may not be compatible with North American and Japanese frequency bands. You can still use built-in WiFi or connect to a network hotspot via WiFi for online navigation, video, and music streaming.
Does the screen have any special display features?
The screen comes with Blu-Ray-Anti-Glare and Anti-Fingerprint technology, offering a clear and high-quality display even under various lighting conditions.
Can I use my existing car controls with the new Android Screen?
Typically, these screens are designed to retain the use of the vehicle’s original controls. However, compatibility may vary depending on the model and year of the Mercedes vehicle.
How does the module hook up to my car?
It depends on your vehicle, but generally one will go connector to your screen and two connectors will go to your headunit/radio.
Most of our connectors are ready to be a ‘Plug N Play’ style, ensuring for an easy-to-do installation. There is no cutting or splicing with our modules.
Note: On some of our new products, some hardwiring may be required.
Would my factory touchscreen still work?
Yes! If your vehicle initially had touch screen capabilities, then this feature will remain with our modules.
Can I use my factory/OEM Controls & Buttons?
Yes! Absolutley! Our modules are designed so that it allows users to enjoy aftermarket features while maintaining their vehicle factory features.
Please Note: Some steering wheel controls may not function with specific cars or might only permit touch screen controlling. This, however, occurs only in a small minority of car models.
Do your modules work, while the vehicle is moving?
Yes! Our modules will still provide their wonderful features, while the car is still moving! All of our modules have built-in motion bypass, so you do not need to worry about any anti-brake bypass or coding.
Will my factory cameras work like normal? (Reverse, 360, BirdsEye)
Yes! Your factory cameras will still override anything on the screen.
Just another great feature that Merger City Modules allow you to keep, without the need of cutting, rewiring or any of the sorts.
Can I listen to Factory Radio & use CarPlay OR Android, at the same time?
Yes! You will be able to select the audio channel whilst selecting whichever screen you prefer to look at.
Example: You may switch the image to the WAZE app through Apple CarPlay, while the audio channel is kept on the factory radio station channeling.
My car is in a different language, will it still work?
Yes! Different languages on factory vehicles are software related and not hardware. Our modules will still work with your Vehicle. You may also select your own language on Apple CarPlay & Android auto (Through your phone)
Is anything in my car jeopardised?
No! Our system allows you to switch back and forth with a click of button. Wether you’d like to choose our system or the factory system for a specific trip, you’re welcome to do that! It acts like a Desktop/Background Switcher! This system is another great reason, to not void any warranty from your dealerdship!